This Vimeo Data Transfer Statement (“Statement”) sets forth Vimeo’s policies and practices concerning the transfer of personal data across borders.
|Vimeo, Inc.||Vimeo (or Vimeo.com)||https://vimeo.com/privacy|
|Livestream, LLC||Livestream (or Livestream.com)||https://livestream.com/terms/privacy|
|VHX Corporation||Vimeo OTT (formerly known as VHX)||https://www.vhx.tv/privacy|
Vimeo is based in the United States. We provide services globally using computer systems, servers, and databases located in the U.S. When you use our services from outside of the U.S., your information will therefore be transferred to, stored in, and processed in the U.S.
The European Commission has determined that the transfer of personal information of its residents outside of Europe must be subject to a legal framework that adequately protects it. We transfer personal information of European Economic Area (“EEA”) and Swiss residents to the U.S. (or elsewhere) based upon the following legal frameworks:
- Our use of Standard Contractual Clauses (also known as “Model Clauses”) where appropriate.
- Our transfer of data to vendors that comply with the EU-US and Swiss-US Privacy Shield frameworks (“Privacy Shield”).
We comply with the European Union’s General Data Protection Law (“GDPR”), which governs the protection of personal data of EU residents. To find out more about GDPR, please visit the European Union’s website, at https://ec.europa.eu/info/law/law-topic/data-protection_en.
If you require assistance or have a specific request that is not presently covered by our product features, please contact our Data Protection Officer. We may require additional information from you to fulfil your requests. We may charge a reasonable fee if your request imposes an unreasonable cost on us.
We will afford UK-based users with all rights available to EU users, regardless of the UK’s EU member status.
Controllers and Processors
Some laws, including the GDPR, differentiate between controllers and processors of data. A “controller” has a direct relationship with you and exercises control over the use of your data. The third-party vendors that help a controller provide a service are considered “processors” because they process the controller’s customer data at the controller’s request (examples are payment processors and cloud-based hosting providers).
All Vimeo entities are controllers of personal data relating to users who upload and live stream videos.
With respect to the Vimeo and Livestream platforms, Vimeo, Inc. and Livestream, LLC, respectively, are controllers of personal data of end users who view uploaders’ videos or live streams as these Vimeo entities have direct relationships with the end user viewers.
With respect to the Vimeo OTT platform, VHX Corporation and the OTT channel operator act as independent controllers of the personal data submitted to the platform by persons who subscribe to OTT video channels.
We are committed to working with you to obtain a fair resolution of any complaint. We encourage you to begin by contacting our Data Protection Officer. We endeavor to respond to requests promptly.
EU residents have the right to lodge complaints with the data protection authority of their country of residence.
Data Protection Officer
For any questions, inquiries, or complaints, please contact us at:
General Counsel and Data Protection Officer
555 West 18th Street
New York, New York 10011